Refund policy
Refund & Replacement Policy
At Let’s Mohar, all our products are carefully checked and packed before dispatch. Since our products are selected from our available designs, we do not accept returns or refunds for change of mind, incorrect selection, or personal preference.
1. Damaged Product
If your order arrives damaged, please contact us within 48 hours of delivery.
To raise a damage-related complaint, an unboxing video is mandatory. The video should clearly show the package from the time it is unopened until the product is fully removed from the packaging.
Without a proper unboxing video, we may not be able to process a replacement or refund for damage claims.
Once the issue is verified, we may offer:
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A replacement of the damaged product, or
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A refund, depending on the situation.
2. Wrong Design Delivered
If you receive a design different from the one you ordered, please contact us within 48 hours of delivery.
After verification, we will provid